Is your Flex monitor black, dark, or not showing anything? Below are the first steps the Revolution team would check. These steps apply to most studios purchased from Revolution since 2021 - please follow them in order, starting with 1:

1. Confirm the studio is ON, via the white (or similar) power controller, sometimes referred to as the "puck."
2. Verify the integrated or studio-based PC is powered on as well.
3. Ensure the Flex Monitor cords are plugged in and snug into their ports, unplugging and re-plugging in as needed.
4. Check to make sure the Flex Monitor is powered on, by verifying a light is shown next to the power button.
5. If needed, unplug the HDMI cable from the back of the PC labelled "Flex Monitor" and re-attach.
6. Verify that all Windows Updates & Dell Command | Updates have been completed.
   1. You can complete this step by searching for each of those in the bottom search bar. Be sure to select Check for each of them.

If the Flex Monitor is still not showing correctly, please contact Revolution via any of the methods listed here.